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Contract and renewal register questions

Answers staff questions about supplier contracts from the contract register, including renewal dates, notice periods and who owns each contract.

InternalWeb chatYour data Answers from your dataSummariesHuman handoff
Live demo

Talk to Mira at Tidewren Group

Tidewren Group is made up. Mira is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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The problem

Contracts renew automatically because nobody noticed the notice deadline. The register exists, but only a few people know how to read it.

How it works

  1. Answers from the contract register: value, owner, renewal and notice period
  2. Works out how many days are left before a notice deadline
  3. Sets reminders for the contract owner ahead of each deadline
  4. Sends any question about what a clause means to the legal team
  5. Only shows contracts the person is allowed to see

What it connects to

  • Contract register
  • Document management such as SharePoint
  • Calendar
  • Email
Sample chat
  1. Hui Min (logistics operations manager, Singapore)When does our forklift lease at Tuas renew?
  2. AgentContract C-0288 with Portside Equipment Leasing covers 14 forklifts at S$21,600 a month. It renews automatically in 104 days for another two years. Notice is 90 days, so anything you want to change has to reach them within the next 14 days.
  3. Hui Min (logistics operations manager, Singapore)We want to drop to ten forklifts. Can we do that now?
  4. AgentThe register summary says fleet size can change at renewal only. How that clause applies is a question for Legal, so I've sent it to Farah Aziz's team with the contract attached.
  5. Hui Min (logistics operations manager, Singapore)Thanks. Can you make sure we don't miss the deadline?
  6. AgentYes. You're the contract owner and Marcus Lim is the commercial lead, so I've set a reminder for you both seven days before the notice deadline.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.

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