Internal operations · Live demo
Purchase request intake
Takes purchase requests from staff in plain words, checks the catalogue, budget and approval rules, and raises the request with the right approver.
Talk to Mira at Tidewren Group
Tidewren Group is made up. Mira is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.
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The problem
Staff don't know which supplier to use, which budget to charge or who signs off, so requests bounce back and forth. Procurement spends its time fixing forms instead of managing suppliers.
How it works
- Takes the request in chat or email, in the person's own words
- Matches it to the preferred catalogue and prices it
- Checks the cost centre's remaining budget and the approval limits
- Raises the purchase request and sends it to the right approver
- Starts the extra checks, such as an IT security review for new software
What it connects to
- Arjun (data team lead, Digital Services)I need six 27-inch monitors for the new analysts.
- AgentMonitors come from our preferred catalogue at S$389 each from Linwood Technology Supplies, so six are S$2,334 before GST. Which cost centre should I charge?
- Arjun (data team lead, Digital Services)DS-410.
- AgentDS-410 has S$18,200 left in this quarter's equipment budget, so that fits. It's under S$5,000, so Ravi Menon approves it as budget holder. I've raised PR-5512 and sent it to him. Delivery is usually three working days after approval.
- Arjun (data team lead, Digital Services)Can we also buy a new project management tool?
- AgentNew software needs an IT security review before purchase, whatever the cost. I've opened it as IT-48231, and Lydia Chan's team will come back to you within five working days.
Illustrative conversation. Names, numbers and details are made up.
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