Onboarding · Live demo
New starter onboarding guide
Guides new starters from signed offer to day one, answers their questions at any hour and tells them exactly which forms are still outstanding.
Talk to Mira at Tidewren Group
Tidewren Group is made up. Mira is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.
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The problem
New starters have plenty of questions before day one and no one to ask but a busy HR team. Missing forms surface on the first payday, which is the worst time to find out.
How it works
- Sends each new starter a welcome message once the contract is signed
- Answers questions about the first day, the office and what to bring
- Checks the HR portal for forms and documents still outstanding
- Reminds them before the payroll cut-off so the first pay runs normally
- Hands tax, superannuation and personal matters to the right person
What it connects to
- Hamish (new starter, Sydney)Hi Mira, I start on Monday. What time do I arrive and who do I ask for?
- AgentWelcome, Hamish. Come to level 6 reception in Barangaroo at 9am and ask for Tom Hollis from People and Culture. Your manager, Claire Donovan, joins you at 10am. Smart casual is fine.
- Hamish (new starter, Sydney)Great. Is there anything I still need to send?
- AgentTwo things. Your tax file number declaration and your super choice form are still open in the HR portal. Your contract, bank details and ID are all in. If both are done by Friday, your first pay on the 25th runs as normal.
- Hamish (new starter, Sydney)Which super fund should I pick?
- AgentThat's your choice, and I can't advise on it. The form explains what happens if you don't nominate a fund, and Tom can help you with the form itself on Monday.
Illustrative conversation. Names, numbers and details are made up.
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Want this agent in your business?
Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.
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