Client service · Live demo
Permit and approval status inbox
Replies to "where is our permit?" emails from the project records, and passes design and site questions to the right person.
Talk to Reem at Dunelight Architects and Engineers
Dunelight Architects and Engineers is made up. Reem is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.
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The problem
Developers waiting on approvals email often, and contractors push them to start early. Each email pulls the approvals manager away from preparing the next submission.
How it works
- Matches each email to the client's project
- Replies with where each approval stands, what was last submitted and what happens next
- Explains the approvals process in plain words, without promising dates
- Never tells anyone that site work can start before the permit is issued
- Passes design changes and site questions to the architect or supervision manager with a summary
What it connects to
- ClientHi, any news on the building permit for the Al Shati hotel? Our contractor wants to mobilise next month.
- AgentHi Majed, thanks for checking. Civil defence approval is in. The municipality asked for one change to the parking layout, and Huda resubmitted the revised drawings on Monday. A decision usually comes within 10 working days of a resubmission.
- ClientGood. Can the contractor at least start excavation while we wait?
- AgentNot yet, I'm afraid. No site work can start until the permit is issued, or the site risks fines and a stop-work order. I've passed the contractor's timing to Samir, your supervision manager, so he can plan the start with you.
- ClientOK. The owners also want a rooftop restaurant. Does that change anything?
- AgentThat's a design question for Faisal, since a change now might mean resubmitting. I've sent him a summary and he'll call you within one working day.
Illustrative conversation. Names, numbers and details are made up.
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