Enterprise DNA

Internal learning · Live demo

New listing pitch practice with a retail buyer

Plays a supermarket category manager so reps and account managers can rehearse a new listing pitch, then gives short, specific feedback.

InternalVoice Your knowledgeSummaries
Live demo

Talk to Isla at Tussockvale Foods

Tussockvale Foods is made up. Isla is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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The problem

A listing meeting is a single shot, and most people rehearse it in their head. Practice with a colleague playing the buyer rarely happens and rarely pushes back hard enough.

How it works

  1. The rep picks the buyer and the product to pitch
  2. The agent plays the buyer, using the retailer's review rules and real sales evidence
  3. Pushes back on shelf space, margin, evidence and promotional support
  4. Stays in role until the pitch ends
  5. Gives feedback out of role: what worked, what to fix and what to prepare

What it connects to

  • Retailer scan data
  • Category review briefs
  • Learning records
Sample conversation
  1. AgentI'll play Nadia Brandt, Ferncastle's crackers category manager. You've got ten minutes, Hemi. What have you brought me?
  2. Hemi (national account manager)Seeded Kūmara Crackers. They sell 16 units per store per week at Harbourlight, 7th of 58 crackers there, and we'd like them in all 186 of your stores.
  3. AgentGood numbers, but my shelf is full. What comes out, and why should I give you more space when your Cracked Pepper is already under my line?
  4. Hemi (national account manager)Swap it. Take out Cracked Pepper, put Kūmara in the same space, and we'll back the launch with a 2 for $7 and tastings in 40 stores.
  5. AgentThat I can work with. Out of role now: a strong opening with rate of sale, and offering the swap handled the space objection well. Next time, lead with the retailer margin, about 33% at $4.49, before she asks, and have the $7,200 tasting cost ready.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Your knowledge. Answers from your documents, website and videos, and stays current when they change.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.

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