Compliance and risk · Live demo
Dangerous goods booking checks
Checks that every dangerous goods booking has its documents before the dangerous goods officer reviews it, and tells the customer exactly what is missing.
Talk to Aroha at Southerly Freight Forwarding
Southerly Freight Forwarding is made up. Aroha is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.
Want one like this for your business? Book a call with Sam
The problem
Dangerous goods bookings arrive with half the paperwork. The one certified officer spends his day chasing missing declarations and out-of-date safety data sheets, and shipments miss their sailing or flight while the documents trickle in.
How it works
- Reads the booking and the documents the customer has sent
- Checks for the safety data sheet, UN number, signed declaration and packaging details
- Tells the customer exactly what is missing and how old a safety data sheet can be
- Sends complete bookings to the dangerous goods officer with a summary
- Never classifies goods or confirms a dangerous goods booking itself
What it connects to
- Leanne (Kauri Paints)Hi, can you confirm booking B-40712 for the paint to Sydney? We need it on this week's sailing.
- AgentHi Leanne. For B-40712, 18 drums of solvent-based paint by sea, we have the safety data sheet, but the Dangerous Goods Declaration is still missing. It needs to be signed by someone trained in dangerous goods.
- Leanne (Kauri Paints)Our dispatch manager can sign it. How long after that?
- AgentOnce it arrives, I'll check it matches the booking and send everything to Tom Fisher, our dangerous goods officer. He reviews every dangerous goods booking, and sea bookings take 2 working days.
- Leanne (Kauri Paints)Okay, I'll get it to you this morning.
- AgentThanks. I'll let you know when it's with Tom. The booking is confirmed only after his review.
Illustrative conversation. Names, numbers and details are made up.
Related examples
More like this one.
Gifts and hospitality declarations
Answers staff questions about the gifts and hospitality policy, records declarations in the register, and sends approvals and unclear cases to the right person.
Privacy request intake
Takes requests to see or correct personal information, checks identity against the records, and logs each one for the privacy officer with the legal deadline.
Subcontractor insurance and licence chaser
Tracks every subcontractor's insurance, licence and safety agreement, chases updates before they expire, and checks what comes back before compliance verifies it.
Want this agent in your business?
Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.
Book a discovery call →