Enterprise DNA

Onboarding · Live demo

New staff onboarding for restaurant and bar groups

Sends each new starter their first-shift details, collects their employment paperwork through the secure onboarding link, and tells the people manager and venue manager what is missing 48 hours before the shift.

SMSEmailInternal IntegrationsHuman handoffSummaries
Live demo

Talk to Ruby at Tidewater Hospitality Group

Tidewater Hospitality Group is made up. Ruby is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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Want one like this for your business? Book a call with Sam


The problem

Casual staff turn up for a first shift without a signed agreement, tax code or bank details. Payroll chases them for weeks, and the venue manager is unsure whether they can start.

How it works

  1. Texts the new starter the venue, start time, who to ask for and what to wear
  2. Sends the secure link for the agreement, tax code, bank, KiwiSaver and emergency contact details
  3. Reminds them of anything still missing
  4. Tells the people manager and venue manager what is outstanding 48 hours before the first shift
  5. Passes any question about pay, visas or the right to work to the people manager

What it connects to

  • Deputy
  • SMS gateway
  • Microsoft Teams
  • Email
Sample email thread
  1. Leo (new bartender)Hi, I start at The Tannery on Saturday. What do I need to do before then?
  2. AgentHi Leo, it's Ruby from Tidewater. I've noted your Saturday start and passed your details to Nicole Park, our People and Culture Manager. She'll confirm what you need before the shift.
  3. Leo (new bartender)Ok. I'm on a working holiday visa, is that a problem?
  4. AgentThat's one for Nicole, so I've added it to her note and she'll come back to you today. In the meantime: Saturday 4pm, ask for Marcus at the bar, and wear a black shirt, black trousers and closed black shoes.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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