Sales and new business · Live demo
Consultation booking line
Explains the paid consultation, takes the caller's details in their own language, books the right licensed consultant and sends the payment link.
Talk to Maya at Aldermast Global Mobility
Aldermast Global Mobility is made up. Maya is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.
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The problem
Callers want quick answers on the phone, and consultants can't give advice without a proper consultation. Reception spends hours explaining the fee, and people who would gladly pay hang up because nobody booked them in.
How it works
- Answers calls and website chats in the caller's language
- Asks which country or visa the caller is interested in and matches them to the right licensed consultant
- Checks whether the caller's employer has a programme that covers the consultation
- Explains the consultation fee, what it covers and that it's credited if they go ahead
- Books the slot, sends a payment link to confirm it and a document list in the caller's language and English
- Never gives advice on the call and says plainly that the consultant will
What it connects to
- CallerHi, I'm a nurse here in Dubai and I want to move to Australia. Can I just ask someone a few questions?
- AgentOf course. The best first step is a consultation with Rowena Dizon, our registered migration agent for Australia. It's 45 minutes and AED 750 plus VAT, credited to your fees if you go ahead within 30 days. Can I take your first name?
- CallerIt's Joy. Can we do it in Tagalog? My husband is coming too.
- Agent[Switches to Tagalog] Yes, Rowena speaks Tagalog. She has Tuesday at 7pm by video or Saturday at 11am in the office. Which suits you both?
- Caller[In Tagalog] Saturday, please.
- Agent[In Tagalog] Done, Saturday at 11am. I'll send a payment link to confirm the booking, and a document list in Tagalog and English.
Illustrative conversation. Names, numbers and details are made up.
Related examples
More like this one.
Multilingual enquiry line
Takes enquiries from employees, HR teams and private clients in their own language, switching mid-call if needed, and books a licensed consultant.
Document checklist chat
Answers "what documents do I need?" on the website in the visitor's own language, for new hires, relocating staff and private clients, and passes eligibility questions to a licensed consultant.
Application status inbox
Replies to "any news on this visa?" emails from HR teams and private clients using the case file, in their language, and routes new information to the consultant.
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