Internal learning · Live demo
Coaching conversation practice for new managers
Lets new managers practise hard coaching conversations with a realistic team member, then gives feedback against a coaching model.
Talk to Mira at Tidewren Group
Tidewren Group is made up. Mira is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.
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The problem
New managers learn difficult conversations on real people, because there's nowhere safe to practise. Workshops teach the model but not the moment.
How it works
- Plays a team member from your scenarios, with a real cause behind the problem
- Opens up to good questions and closes down to lectures, as people do
- Pauses when the manager jumps to a fix too early
- Scores each stage of the coaching model and the listening
- Lets the manager rerun the conversation from any point
What it connects to
- Wen Jie (new team lead, Business Services)Let's practise the missed deadlines conversation.
- Agent(As Arif) You wanted to see me? If it's about the client reports being late again, I know. I've just had a lot on.
- Wen Jie (new team lead, Business Services)Thanks for being upfront. What's made the last few weeks hard?
- Agent(As Arif) Since I picked up Kelpwater Trading, I've got two month-ends in the same week. I stay late and still miss things.
- Wen Jie (new team lead, Business Services)OK, but we need these on time. Can you just prioritise better?
- AgentPausing there. Your opening was good: you thanked him and asked an open question. Then you jumped to a fix. Arif gave you a real cause, so ask what options he sees before offering yours. Goal 3, Reality 4, Options 1. Want to run it again from there?
Illustrative conversation. Names, numbers and details are made up.
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