Sales and new business · Live demo
Owner and investor enquiry line
Answers calls and chats from owners and investors looking for a commercial property manager, explains the fees and books a free property review.
Talk to Tess at Tallowbark Commercial Property
Tallowbark Commercial Property is made up. Tess is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.
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The problem
Investors who have just bought a building ring several managers, and the first one to give a clear answer usually wins the mandate. A call that reaches voicemail while the business development director is at an inspection rarely calls back.
How it works
- Answers the phone and website chat any time
- Explains management and leasing fees and what's included for office, retail and industrial
- Asks about the property, the tenants in place and when leases expire
- Books a free property review with the business development director
- Sends a summary of the property and the owner's questions before the review
What it connects to
- CallerHi, I've just bought a warehouse in Derrimut with a tenant in place. What do you charge to manage industrial?
- AgentFor industrial it's 3% of the gross income collected plus GST, with a minimum of $350 a month. That covers rent collection, outgoings budgets and the yearly reconciliation. Would a free property review be useful?
- CallerYes. The lease has about 18 months left, and I'd like a plan to keep the tenant.
- AgentGrace Whitlock, our business development director, can meet you at the property on Tuesday at 11am or Thursday at 9am, or on a video call Friday at 3pm. Which suits?
- CallerThursday at 9.
- AgentBooked with Grace for Thursday at 9am. I'll let her know the lease has 18 months left, so she brings recent industrial leasing deals in Derrimut.
Illustrative conversation. Names, numbers and details are made up.
Related examples
More like this one.
Leasing inspection booker
Answers business enquiries about vacant office, retail and industrial space from the listing records, and books inspections with the leasing team.
Tenant enquiry inbox
Answers commercial tenants' emails about lease dates, options, rent reviews, outgoings and consents from the lease records, and passes decisions to the right property manager.
Rent arrears calls
Calls commercial tenants whose rent invoice is overdue, records when it will be paid, sends the invoice details and hands disputes and hardship to a person.
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