Enterprise DNA

Leadership and data · Live demo

Daily production briefing for plant managers

Sends plant managers a short morning summary of yesterday's output, downtime, waste and late orders, and answers follow-up questions from the production systems.

VoiceWeb chatEmailYour dataInternal Answers from your dataSummariesIntegrations
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Talk to Jess at Bellbird Foods

Bellbird Foods is made up. Jess is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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The problem

The general manager gets yesterday's numbers from three systems and two spreadsheets, usually by mid-morning, after the planning meeting. When something looks off, someone has to dig through the production system to find out why.

How it works

  1. Reads output, downtime, waste and order data from the production, quality and order systems
  2. Sends a short summary at 7am by email or chat
  3. Answers follow-up questions by chat or phone, saying where each number comes from
  4. Links downtime to the maintenance job and late orders to the customer
  5. Sticks to the numbers, with no forecasts or judgements about people

What it connects to

  • Production system (MES)
  • Quality system
  • Order system or ERP such as MYOB Advanced or SAP Business One
  • Microsoft Teams or email
Sample conversation
  1. Michael (general manager)How did we go yesterday?
  2. AgentDandenong South made 57,400 units against a plan of 62,000, which is 93%. Laverton North made 38,600 meals against 38,000, which is 102%. Dandenong had 3 hours 10 minutes of downtime and 2.8% waste, over the 2.5% target.
  3. Michael (general manager)What caused the downtime?
  4. AgentMostly a filler seal failure on line 2 during the afternoon shift, 2 hours 25 minutes, maintenance job MJ-7718. The other 45 minutes was a changeover overrun on line 4. That's from the production system.
  5. Michael (general manager)Did any orders go out late?
  6. AgentTwo of 43 at Dandenong, both for Harvest Fresh Supermarkets: 1,200 cartons of tomato and basil soup, now due to ship Friday morning. Laverton shipped all 27 on time.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.
  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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