People and HR · Live demo
Leave and payroll questions for staff
Answers staff questions about leave balances, payslips and pay dates from their own records, and routes pay problems to payroll.
Talk to Mira at Tidewren Group
Tidewren Group is made up. Mira is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.
Want one like this for your business? Book a call with Sam
The problem
Payroll and HR field the same questions about leave balances and payslips every month. Staff wait days for a simple answer, and real errors get buried.
How it works
- Answers from each office's leave policy and the person's own records
- Explains payslip lines in plain words
- Finds the cause of a difference, such as missing paperwork
- Sends pay corrections to the payroll team with the details attached
- Never changes pay records and keeps every answer private
What it connects to
- Jia Hui (account executive, Singapore)How much annual leave do I have left, and can I carry it over?
- AgentYou have 9 of your 18 days left this year. You can carry up to 5 days into next year, and they must be used by 31 March.
- Jia Hui (account executive, Singapore)My pay was lower this month. Why?
- AgentYour payslip shows one day of unpaid leave, S$238.10. Your leave record has that day as sick leave with no medical certificate, and without one it's paid as unpaid leave.
- Jia Hui (account executive, Singapore)I have the certificate. I just forgot to upload it.
- AgentThen upload it to the HR portal today. I've sent Kavitha Raman in Payroll a note with your payslip and leave record, so she can correct it in the next pay run once the certificate is in.
Illustrative conversation. Names, numbers and details are made up.
Related examples
More like this one.
IT service desk for staff
Takes IT problems from staff by voice or chat, checks known outages and the asset register first, then logs the ticket and books desk-side help.
First-week guide for new employees
Tells new employees what's on each day of their first week, where to go and what's due, straight from their onboarding plan.
New starter onboarding guide
Guides new starters from signed offer to day one, answers their questions at any hour and tells them exactly which forms are still outstanding.
Want this agent in your business?
Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.
Book a discovery call →