Enterprise DNA

Client service · Live demo

Candidate questions chat

Answers candidates' questions about roles, fees and the process, and tells each applicant where their own application is up to.

Web chatSMS Your knowledgeAnswers from your dataHuman handoff
Live demo

Talk to Noura at Sandreed Recruitment

Sandreed Recruitment is made up. Noura is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.

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Want one like this for your business? Book a call with Sam


The problem

Candidates message and call to ask if there's any news, and consultants' days are broken up by the same questions. Slow replies send strong candidates to other firms, and that costs the client their shortlist.

How it works

  1. Answers questions about open roles, fees and the process from the firm's own information
  2. Looks up an applicant's status in the applicant tracking system
  3. Gives each candidate only their own application details
  4. Replies by website chat or text, day or night
  5. Passes visa, pay and complaint questions to a consultant or the director

What it connects to

  • Applicant tracking system
  • Website
  • SMS
  • Team chat
Sample chat
  1. YousefHi, I applied for the accounts payable job last week. Is there any news?
  2. AgentHi, thanks for checking. What's your first name, so I can find your application?
  3. YousefYousef Nasser.
  4. AgentThanks Yousef. Your application for the Accounts Payable Accountant role is with Omar, who is finalising the client shortlist this week. You'll hear either way by Thursday.
  5. YousefOK. I'm on an Iqama with my current company. Is that a problem?
  6. AgentNot for this role. The employer accepts Iqama transfers for people already in the Kingdom. For questions about your own transfer, I can ask Omar to message you.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Your knowledge. Answers from your documents, website and videos, and stays current when they change.
  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

Book a discovery call →