People and HR · Live demo
Driver sick and absence line for freight companies
Takes sick and absence notices from drivers and warehouse staff at any hour, phones the dispatcher when a run starts soon, and logs every absence for the people manager to decide on.
Talk to Mia at Kaimai Cold Freight
Kaimai Cold Freight is made up. Mia is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.
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The problem
A driver texts the night dispatcher at 4am that he is sick. The message sits on one phone, the run leaves late, and the people manager hears about it a week later at pay time.
How it works
- Takes the notice by text, Teams or phone, day or night
- Records the depot, the shift, the reason in the person's own words and the expected return
- Phones the dispatcher straight away when a run starts within 4 hours
- Logs the absence in Employment Hero and tells the depot manager
- Leaves every decision about leave and pay to the people manager
What it connects to
- Tama (driver, Tauranga)Can't do my 5am run tomorrow, got a bad stomach bug.
- AgentSorry to hear that, Tama. It's Mia. I've told the Tauranga dispatcher so your run can be covered. Do you know when you expect to be back?
- Tama (driver, Tauranga)Probably Thursday. Will this be paid sick leave?
- AgentI've logged it for Thursday. Whether it's paid sick leave is Aroha Ngata's decision in People and Culture, so I've passed your question to her and she'll reply to you.
Illustrative conversation. Names, numbers and details are made up.
Related examples
More like this one.
Shift swap and cover finder for freight depots
Finds staff at the same depot with the right licence who are free and rested, texts them fairly, and sends the swap to the operations manager to approve.
Driver licence and training expiry reminders for freight firms
Tracks each driver's licence class, endorsements, medical certificate and training, reminds them before anything expires, and tells the health and safety manager on the day it does.
Staff handbook questions for transport and logistics companies
Answers drivers' and warehouse staff questions from the staff handbook and names the section, and passes anything about pay, entitlements or a complaint privately to the people manager.
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