Terms & Conditions
We are the most featured partner globally on the Power BI partner showcase.
1. OUR SERVICE
1.1 Our Website and Service provided to you through our website are provided on an AS IS basis. You agree that Enterprise DNA exclusively reserves the right and may, at any time and without notice and any liability to you, modify or discontinue this Website and its Services or delete the data you provide, whether temporarily or permanently. Enterprise DNA shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.
1.3 If any modification of the Service is unacceptable to you, your only recourse is to cancel your subscription. Your continued use of the Service following our posting of a change to the conditions or the website will constitute binding acceptance of that change.
2. YOUR RESPONSIBILITIES AND REGISTRATION OBLIGATIONS)
If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account. You must immediately notify Enterprise DNA of any unauthorized uses of your account or any other breaches of security. Enterprise DNA will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
If you post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
- the downloading, copying, and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, or trade secret rights, of any third party;
- if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
- you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
- the Content does not contain or install any viruses, worms, malware, Trojan horses, or other harmful or destructive content;
- the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third-party sites or boost the search engine rankings of third-party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
- the Content is not pornographic, does not contain threats or incite violence, and does not violate the privacy or publicity rights of any third party;
- your content is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, blogs and web sites, and similar unsolicited promotional methods;
- your content is not named in a manner that misleads your readers into thinking that you are another person or company; and
- you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses, and effects of the materials, whether requested to do so by Enterprise DNA or otherwise.
Registration data and other personally identifiable information that we may collect is subject to the terms of our Privacy Statement.
4. SERVICE ACCOUNT AND PASSWORD
4.1 The Service is supplied to you via the On-Demand Platform and Support Forum to name a few in consideration of the payment of the price.
4.3 The On-Demand Platform and Support Forum is accessed by an individual password which you will need to set up.
4.4 You can update your billing information, cancel and print your invoice by logging in using your On-Demand Platform credentials.
4.5 You are responsible to maintain the confidentiality of your password and shall be responsible for all uses of your password, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use of your account.
4.6 When using a public computer, you must sign out when you have finished using our Website.
4.7 You may only open one On-Demand Platform and Support Forum and you agree that the utilization of both platforms is exclusive to you.
4.8 By allowing others to use your On-Demand Platform and Support Forum access you will be in breach of these terms and conditions and Enterprise DNA will be entitled to terminate this Agreement.
4.9 In the unlikely event that you encounter issues with your access or if you have any complaints, please contact us via our Contact Us page
5. PRICES AND PAYMENT
5.1 Prices charged are as shown on the Website at the time and date of your purchase. We may change the price of the Service before you place an order for a subscription.
5.2 Prices are shown in US Dollars on the Website.
5.3 Before your On-Demand Platform and Support Forum access can be initiated we must first receive payment for the Service. Payment shall only be deemed to have occurred once we are in receipt of cleared funds.
5.4 When ordering via the Website, you must pay by credit or debit card at the time of the order. We accept Paypal, Visa, MasterCard, American Express, and Discover.
5.5 We do not accept payment by mail or fax.
5.6 You confirm that all details provided by you to us for the purpose of purchasing the Service are correct. We reserve the right to obtain validation of your credit or debit card details before providing the Service to you.
5.7 We may refuse any order placed by you.
5.8 You can renew or reinstate your subscription in your On-Demand Platform account.
5.9 Unless you notify Enterprise DNA before the end of the applicable subscription period that you want to cancel a Service or upgrade, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Subscriptions after the 1-year commitment can be canceled at any time.
6. REFUNDS & CANCELLATION POLICY
6.1 Lifetime subscribers requesting for cancellation of account may do so by deleting their account.
6.2 Subscribers that subscribed for a year are allowed to cancel their subscription after one year.
6.3 Subscribers that subscribed to a monthly plan are allowed to cancel their subscription after their 12th-month subscription.
6.4 Subscribers who fail to pay their monthly subscription after three consecutive billing attempts, will lose their access to the On-Demand Platform
6.5 All subscribers who cancel or lose their subscription due to non-payment, will likewise lose their access to the Support Forum.
6.6 If for valid reason you wish to cancel your subscription and would like to process a refund, you may do so within 30 days after purchase.
6.7 Members may cancel their subscription through the Manage Subscription section of the On-Demand Platform or may email [email protected]
6.8 Failed billing attempt notifications are done via email.
7. COMPLAINT RESOLUTION POLICY
Enterprise DNA is committed to providing top-notch training on Power BI through our subscription that gives access to our tutorial, resources and support community. As an online training, we are aware of the limitations of knowledge and skills that we impart to our students. We express our website limitations and implemented user restrictions in our Website Terms of Service.
If for some reason the stated terms do not satisfy our members, complaints may be raised through the On-Demand Platform or Enterprise DNA’s Contact Us page where all concerns are being addressed by Enterprise DNA’s operations team. Concerns may likewise be sent via email to [email protected]
Definition of Complaint
Complaint is an expressed dissatisfaction by subscribers relating to their subscription to any of our products.
Types of complaint that may be filed:
b. Inaccessible tutorial videos and resources
c. Inaccessible account
Filing A Complaint
To file a complaint, a member may do the following:
- Send a message in the feedback section of the On-Demand Platform
- Send a message through the Contact Us page on any of our Websites
- Email [email protected]
Within 24 hours, during business days, the complaint will be addressed via email.
8. LICENSE GRANT & RESTRICTIONS
8.2 You may not access the Service if you are a direct competitor of Enterprise DNA. In addition, you may not access the Service for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes. You are also prohibited from enticing or inviting users to signup or use another website.
8.3 You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Service in any way; (ii) modify or make derivative works based upon the Service; (iii) create Internet "links" to the Service or "frame" or "mirror" the Service on any other server or wireless or Internet-based device; or (iv) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service, or (c) copy any ideas, features or graphics of the Service.
8.4 You are only permitted to use the Service personally and agree to do so without the use of any automated means including but not limited to the use of robotic tools except where permission has been expressly granted by Enterprise DNA
8.5 You shall not: (i) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (ii) interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (iii) attempt to gain unauthorized access to the Service or its related systems or networks.
9. PROGRAM CANCELLATION
All Enterprise DNA courses are available via subscription and can be accessed on-demand. Enterprise DNA serves the right to remove any program that is no longer relevant to the learning pathway of our students.
Notice of Program Cancellation
Modules/programs normally don't get canceled unless it deems outdated and irrelevant to the learning pathway of our students. If such case happens, students shall be notified via email. Given the nature of our subscription offering, no refund will be given to any changes made to the courses. Concerns regarding cancellation/removal of lectures or courses can be coursed through the complaint forum.
10. INTELLECTUAL PROPERTY OWNERSHIP
Enterprise DNA alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights including unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world, in and to the Enterprise DNA technology (including software, hardware, products, processes, algorithms, user interfaces, know-how, techniques, designs and other tangible or intangible technical material or information) and Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service.
Enterprise DNA reserves the right to display attribution links such as ‘Powered by www.enterprisedna.co,’ theme author, and font attribution in your content footer or toolbar. Footer credits and the www.enterprisedna.co toolbar may not be removed regardless of upgrades purchased.
12. 3RD PARTY INTELLECTUAL PROPERTY OWNERSHIP
Goods and services of third-parties may be advertised and/or made available on or through this Website. During the use of the Website, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of such third-parties. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. Enterprise DNA does not endorse any sites on the Internet that are linked through the Service. Enterprise DNA provides these links to you only as a matter of convenience, and in no event shall Enterprise DNA be responsible for any content, products, or other materials on or available from such sites.
13.1 It is the responsibility of the end-user to cancel their own recurring subscriptions. Cancellation requests via email are also possible, but due to limitations of email, if you do not receive a cancellation confirmation from us, then assume that your subscription is not canceled.
13.2 After cancelling, you will be granted access to the Service through the time period for which you have already paid.
13.4 We reserve the right to terminate this agreement or discontinue the Service or any portion or any feature of it for any reason and at our sole discretion.
13.5 In the circumstances outlined in Clause 12.3 we will not provide a full refund of any unexpired term of the price paid.
13.6 Upon termination you must delete all output of the Service in your possession or control (including from your website and your servers).
13.7 Upon termination of this agreement all rights and obligations of Enterprise DNA and you under the agreement will be extinguished.
13.8 If you share access to Enterprise DNA through your own account with other parties, we reserve the right to seek civil damages and losses that result in that shared access. You, and only you have the right to access Enterprise DNA through your own account.
15. DISCLAIMER OF WARRANTIE
The Website is provided “as is”. Enterprise DNA and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Enterprise DNA nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
16. INTERNET DELAY
The Services may be subject to limitations, delays and other problems inherent in the use of the Internet and electronic communications. Enterprise DNA is not responsible for any delays, delivery failures, or other damage resulting from such problems.
17. LIMITATION OF LIABILITY
In no event will Enterprise DNA, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Enterprise DNA under this agreement during the twelve (12) month period prior to the cause of action. Enterprise DNA shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
Enterprise DNA reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Enterprise DNA may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
19.1 Notices shall be given to us via email at [email protected] or to you at either the email or address you provided to us during the ordering or registration process.
19.2 Notices will be deemed received when an email is received in full (or else on the next business day if it is received on a weekend or a public holiday) or 3 days after the date of posting.
20. MISCELLANEOUS INFORMATION
20.3 You agree that without regard to any statute or contrary law that any claim or cause arising out of this Website or the Services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred.