Challenge

Insurance Complaints

Analyze the data of a large insurance company who are due to undergo an internal audit with regard to its complaint’s procedure

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As a data analyst, you have been assigned the task of analyzing the data of a large insurance company in preparation for an upcoming internal audit. Specifically, your task is to examine the company's complaint procedure and identify any issues that could potentially lead to negative outcomes during the audit. 


To do this, you will need to carefully analyze the company's complaint data, looking for patterns, trends, and potential problem areas. Your analysis will be critical in helping management prepare for the audit and address any issues that may be identified. As such, it is important that your report is detailed, thorough, and easy to understand. 

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