The JIRA IT Service Desk report dashboard provides a quick and easy way to track the progress of tickets and projects in JIRA. This dashboard tracks how fast tickets are being resolved and how many are beyond the expected resolution period. It also allows the user to determine projects without due dates and update them.
The dashboard is an effective way to monitor the status of the tickets and projects and ensure that they are being handled efficiently. It allows the user to prioritize and manage the workload effectively. This dashboard is especially helpful for IT departments or companies that use JIRA to manage their projects. By using this dashboard, the user can quickly identify any bottlenecks in the system and take necessary actions to resolve them.